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9/21/2009 |
Press Release |
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Training Programs to be offered at The Fall River Area Chamber of Commerce |
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The Fall River Area Chamber of Commerce and Industry, Inc. and Bristol Community College have partnered to offer a series of Training Programs. We are committed to helping your business or organization succeed by improving the performance, behavior, and skill set of your employees. The programs will be held in the board room of the Fall River Area Chamber of Commerce located at 200 Pocasset Street, Fall River.
Upcoming Programs:
Communicating to Make the Sale
Wednesday, October 29
8:00 – 11:30 am-$99
CRN: 16881 Course: XBM 53 42
* This program highlights the importance of strong communication skills and positive attitudes and behaviors in building customer relations. Students will earn how selling has evolved from a seller-driven process to a customer-focused effort, relying heavily on trust. This session uses assessments, practice exercises, videos, role-playing, and feedback to develop winning sales skills. Students identify four major communications styles and how to use them in face-to-face meetings as well as how to frame questions in ways that build trust and confidence. This program is perfect for all types of sales representatives – new or experienced, inside or outside. Half-Day (3.5 hours)
Developing a Winning Sales Technique
Thursday, November 12
8:00 – 11:30 am - $99
CRN: 16885 Course: XBM 55 42W
* This highly participative program allows new sales representatives to acquire critical sales skills or can serve as a tune-up for established sales representatives. Common mistakes sellers make are identified in moving through the sales process. From prospecting to identifying decision makers, through handling objections and closing, this program will show the participants how they can fully control the sales call – all the while representing their organization with the utmost professionalism. Half-Day (3.5 hours)
Selling for Repeat Business
Thursday, November 19
8:00 – 11:30 am -$99
CRN: 16909 Course: XBM 63 41W
*This program helps participants understand and define the reasons behind a customer’s decision to continue buying from a vendor, or bring their business elsewhere. Participants come away with sensitivity to the right fit of sales approach and culture that will ensure repeat business. There is an emphasis on soliciting and incorporating feedback from various sources and learning how to ask the right value-add questions. Half-Day (3.5 hours)
Managing Multiple Priorities
Tuesday, December 1
8:00 – 11:30 am -$99
CRN: 16901 Course: XBM 60 22W
*Welcome to the customer service time juggle! This program is designed to help students prioritize their work and responsibilities, and overcome barriers to productivity. The class features techniques for time management, organization and stress management. Many small group activities and self-assessment tools are used in this class. Half-Day (3.5 hours)
For more information or to sign up for a listed program, please visit www.fallriverchamber.com/events. Click on the Chamber Calendar and choose the program of your choice.
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